Field Notes for New Managers

November 12, 2025

Your First One-on-One With a Former Peer

The promotion conversation happened on a Tuesday. By Thursday, you are supposed to hold your first one-on-one with Chen, who sat at the desk next to yours for three years. You ate lunch together. You complained about the same deadlines. Now you are their manager, and neither of you quite knows how to act.

This situation is one of the most common challenges we see among first-time managers in Taiwan, especially in flat organizations where seniority is measured in years of service rather than title.

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Field Notes for New Managers

October 28, 2025

Setting Team Priorities When Everything Feels Urgent

Your manager wants the quarterly report by Friday. A team member needs approval for a vendor change today. A customer complaint arrived this morning. Another department is asking for your team’s help on a project that is not on anyone’s plan. You are three weeks into your management role, and every item feels like the top priority.

This overwhelm is normal. It usually means you have not yet established a system for deciding what actually matters.

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Field Notes for New Managers

September 15, 2025

Delegating Without Losing Visibility

The most common delegation failure we observe among new managers is binary: they either do the work themselves, or they hand it off completely and hope for the best. The first approach leads to burnout. The second leads to surprises at deadline.

Effective delegation lives in the middle — you assign the work, define the outcome, and establish check-in points without hovering over every step.

Define the outcome, not the method

When you tell a team member to “handle the inventory count,” they may not know what success looks like. Instead: “I need an accurate count of aisle three completed by Thursday afternoon, with discrepancies over five units flagged in the shared spreadsheet.” The method is theirs to choose; the outcome is clear.

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Field Notes for New Managers

August 22, 2025

Preparing for a Difficult Feedback Conversation

A team member has been arriving late for three weeks. Another has been dismissive in meetings. A third missed a deadline that affected the whole shift. You know you need to say something. You have been putting it off because you are not sure how to start without making things worse.

Avoiding the conversation does not make the problem disappear. It signals to the rest of the team that the behavior is acceptable.

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